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PRIVACY WITH PURPOSE + CLEAR CUSTOMER CHOICES + SECURE SMART-HOME SHOPPING + PRIVACY WITH PURPOSE + CLEAR CUSTOMER CHOICES + SECURE SMART-HOME SHOPPING

ORION PRIVACY CONTROL CENTER01 / 03

Your data. Clearly understood. Never hidden in fine print.

This Privacy Policy explains the information Orion Smart Home may receive when you browse our store, place an order or contact our team—and how that information supports your shopping and service experience.

Open the information map Ask a privacy question
01

TransparentPlain-language explanations

02

Purpose-ledInformation used with context

03

Support-readyA clear contact route

ORION CONTROL LAYERPrivacy Console

ACTIVE
DATA CLARITY Protected by choice

PROFILEContact details

COMMERCEOrder details

STOREFRONTBrowser signals

SERVICESupport context

Updated 27 September 2026 ORION SMART HOME
CONTROL STATUSCONNECTED
PRIVACY LAYERREADY

INTERACTIVE INFORMATION MAPSee what information may be involved

The exact information depends on how you interact with Orion Smart Home. Choose a category to view practical examples, its purpose and important context.

01/ 00
Add information categories

Add four “Information category” blocks, or remove and re-add the section to load its complete preset.

Collection depends on your interactionNot every category applies to every visitor. Information can come directly from you, from your use of the storefront or from services used to operate the store.

TRANSPARENT BY DESIGN

HOW INFORMATION IS HANDLED02 / 03

From interaction to outcome. Every step has a purpose.

INFORMATION JOURNEY

Information can move through several stages when we operate the storefront, fulfil an order or respond to you. This journey explains those stages without hiding the important context.

SELECT EACH STAGE TO EXPLORE
RECEIVEJOURNEY STAGE 01

Information enters the experience

Information may reach Orion through details you submit, your interaction with the storefront or services needed to operate the store.

WHAT HAPPENSRelevant details enter the systems or communication channels used for your interaction.

WHEN OR WHYThis may happen when you browse, contact us, create an account, place an order or request support.

IMPORTANT BOUNDARYOnly share information relevant to the action you are taking, and never send passwords, PINs or unnecessary sensitive details.

SERVICE ECOSYSTEM

Who may help operate the experience

Different providers may support the platform, payment, delivery, communication, analytics or security functions used by the store.

Commerce platformShopify infrastructure and enabled store services.

Payment servicesSelected payment, banking or verification providers.

Delivery partnersCouriers and logistics support needed to fulfil orders.

Operational supportCommunication, analytics, security and technical services.

The exact provider depends on the service, payment method, delivery route and store configuration applicable to your interaction.

YOUR PRIVACY CONTROL DESK03 / 03

Your privacy. Your next move. Clear choices. Direct support.

Depending on your location and applicable law, you may have choices or rights relating to personal information. Select a request type to understand the practical next step.

Clear request types Identity-aware review Direct privacy contact
ACCESS REQUESTREQUEST TYPE 01

Ask what information is connected with you

Where available under applicable law, you may ask for access to personal information associated with your interaction with Orion Smart Home.

WHAT TO PREPAREYour name, the email or phone used with Orion, relevant order number and enough detail to identify the interaction.

WHAT MAY HAPPEN NEXTWe may verify identity, locate relevant records and explain the available response or any lawful limitation.

IMPORTANT CONTEXTAccess can depend on applicable law, record availability, identity verification and the roles of Shopify or another provider.

EVERYDAY PRIVACY CHOICES

Controls beyond a formal request

Cookies, marketing preferences and policy updates are also part of a transparent privacy experience.

CHOICE 01

Cookies and storefront technologies

Essential technologies support core store functions. Non-essential technologies and available consent controls depend on store settings, enabled services and your region.

SETTINGS DEPENDENT
CHOICE 02

Marketing preferences

You can use an unsubscribe option in promotional email or contact Orion to update an available communication preference. Transactional messages may still be needed for an order or request.

PREFERENCE CONTROL
NOTICE 03

Policy updates

This policy may be revised when services, providers, settings or legal requirements change. The latest version and update date should remain available on this page.

LAST UPDATED 27 SEP 2026
ORION PRIVACY SUPPORT

A clear question deserves a clear route.

Contact Orion Smart Home for a store-specific privacy question. For information about Shopify's own processing and controls, use Shopify's privacy portal.

support@orionsmarthome.pk
Contact Orion Shopify privacy controls

This page is intended to explain Orion Smart Home's privacy practices in plain language. It does not create rights beyond applicable law, and specific requests may be limited by verification, lawful exceptions, record-keeping needs or the role of another service provider.

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